|
| to begin | to end |
|---|---|
| We are writing to enquire about | I look forward to hearing from you |
| We are writing in connection with | I look forward to your early reply |
| We are interested in... and we would like to know | I look forward to meeting you soon |
| Thank you for your letter of 4 March | I look forward to receiving your telephone call |
| Thank you for your letter dated 4 March | I hope that this information will help you |
| We have received your letter of 4 March | Please do not hesitate to contact me for further details |
| We are in receipt of your letter dated 4 March | Please do not hesitate to contact me when you need information |
in good news letters |
Please feel free to contact me if you have any further question |
| I am pleased to tell you that ... | saying what you can and cannot do |
| I am happy to let you know that ... | We are unable to... |
| I am delighted to advise you that ... | We are ablt to... |
in bad news letters |
We have been forced to.... |
| I regret to inform you that... | if it is urgent |
| I am sorry to tell you that ... | ...as soon as possible |
requesting action or information |
...without delay |
| Please could you... | ... immediately |
| We would be grateful if you could... | apologising |
| We would appreciate it if you could... | We must apologise for.. .. Please accept our apologies once again |
| We would like to know (if...)... | We apologise for... We hope that this will not cause you any inconveninece |
| Give us further details about... | We are extremely sorry for.... With apologies once again |
| Please let us know about... | making a point |
| Please could you inform us about... | I should like to draw your attention (to the fact that).... |
giving reasons |
I should like to point out.... |
This is because of... |
I should like to remind you that..... |
| This is as a result of... | I hope that it is not necessary to remind you.that... |
| This is due to.... | in strong complaints |
| This is owing to... [ in bad news] | Unless we hear from you... we will be forced to... |
reference |
Unless you..... we will be forced to take legal actions. |
| With reference to... | |
| Further to... | |
| I am writing in connection with... |
